The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 558 |
| Houston, TX | 374 |
| Philadelphia, PA | 245 |
| Washington, D.C., DC | 241 |
| Seattle, WA | 239 |
| Atlanta, GA | 211 |
| Denver, CO | 207 |
| San Francisco, CA | 150 |
| Miami, FL | 142 |
| Sacramento, CA | 141 |
| Indianapolis, IN | 140 |
| Orlando, FL | 136 |
| Boston, MA | 125 |
| Detroit, MI | 117 |
| Portland, OR | 113 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 96 |
| Salt Lake City, UT | 90 |
| Oakland, CA | 90 |
| Jacksonville, FL | 87 |
| Pittsburgh, PA | 67 |
| Tampa, FL | 64 |
| New York City, NY | 59 |
| San Jose, CA | 59 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 38 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Skips🌟 (@Skipsfr) reported @erafps @comcast @ViasatInternet It’s really bad bro.
- Manzell Beezy (@BeezyManzell) reported
@NickClairmont1 I've been calling @comcast for hours to carry that network but I'm still on hold.
- Brant McCaskill (@bambamguitar) reported
I thought Comcast had the worst costumer service known to man but then I had a situation come up today and found that @enterprisecares is the absolute worst people to deal with when you’re trying to give them $800 worth of business
- gavin (@workmeisters) reported
like this **** is genuinely ******* retard its been 5 ******* DAYS AND DOGsh*t XFINITY STILL DOESNT ******* WORK LIKE JESUS ******* CHRIST
- Trevor Vadas (@trevor_vadas8) reported
@comcastcares my internet has been down for hours with no word of an update & to make matters worse I’m pretty sure I’m the only one in my complex without internet
- Brigid Butler Brown (@Brigid1968) reported
@comcastcares would you be able to tell me if there is an outage issue in the Ridgefield, CT area?
- Anneth (@Anneth93393826) reported
Our Comcast has been down for three days now. NO ONE will answer a phone, no recorded messages, nothing. This sucks!
- JEX (@Jexballa) reported
Just had a customer service interaction with @DoorDash that made me wish I was talking to Comcast. When customer service tells you to make a new account or go to your competitor. Doesn't seem right.
- typicalArsenal (@AFCVT1) reported
Still the worst utility company you will EVER have the displeasure of paying. Xfinity customers should be dancing in the streets for not having to deal with this atrocious piece of **** company, RCN.
- ୧ʕ•̀ᴥ•́ʔ୨ (@NobleRadish) reported
@comcastcares Hello! We have been having problems with Internet connectivity. Specifically, we have been without Internet for hours at a time 1-2x per week. This past weekend, it was out an entire day. Would it be possible to get credit? FYI--outage map says everything is OK.
- chubbo (@ChubboTV) reported
@TheReaIM @BigShaan_ @comcast I know exactly what’s wrong and there’s nothing to fix I was tweeting to let the anger out wasn’t expecting anyone to reply that’s first off. You have no idea what your talking about lol. Have a good day cuzzo
- bbyface hazel (@chikxugh_) reported
**** I called xfinity & they already knew what wassup so like cmon hurry up
- Peanutters (@PeanuttersParty) reported
LMAO internet isn't actually fixed :) **** xfinity
- . (@TheReaIM) reported
@ChubboTV @BigShaan_ @comcast Don’t act like a ***** because you can’t stream. YOU obviously don’t know what you’re talking about either because you can’t seem to get it fixed. Screaming in tweets like Comcast gives a **** about you. I was offering my help and insight from working customer service for 3 diff
- The Duke of Kutulo (@spring_post) reported
@comcast Comcast continue to slow down internet in the “hoods” same old architecture that disenfranchised blacks
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