What The Role IsThe ACH Operations Analyst has a thorough understanding of ACH Operational tasks and functions. Experience with training others on multiple tasks in an operational department. Must be a great relationship builder and create a positive onboarding experience for new employees. Have the ability to be proactive and look for opportunities to improve the department functions and tasks. They must understand the operational risks associated with ACH processing and look for opportunities to mitigate risks by updating or creating new operational procedures. Must have exceptional communication and organizational skills to lead process improvements which cross other lines of business. Prior experience in creating and documenting multiple types of operational processes and procedures. Must be comfortable in leading meetings with other lines of businesses for improvement efforts and partnership meetings. They will also have very thorough knowledge of NACHA rules and regulations.
How You Will Make An Impact
Lead new employee onboarding training
Lead cross training on all functions within the department
Create, document, update, and maintain department procedures
Analyze current processes and identify opportunities for improvement
Lead all department initiatives for improvement
Lead internal line of business partnership efforts on process improvement
Analyze, identify and mitigate ACH Operational risk efforts
Lead internal line of business partnership meeting discussions
Coordinate and lead meetings with other LOB’s on ACH education
Perform other duties/special projects as assigned by the Manager
Who You Are
Knowledge of PEP+ software preferred
Prior training experience
Ability to build strong partnerships with teammates and other departments
Proactivate and self motivated
Good computer skills, proficient in Excel and Google
Strong communication, collaboration, and organizational skills
Excellent work ethic with a strong ability to multitask
Strong problem solving skills when responding to internal and external requests
Knowledge of general ACH operational processing concepts
Proficient in writing and updating procedures
Minimum 5 years prior ACH Operations experience
Ability to be able to adapt to change, work in a fast paced, detail oriented environment
Knowledge of NACHA rules and regulations
Develop a continuous program of self-education and improvement
Abide by the policies and procedures approved by the Bank
AAP and/or APRP certifications are preferred
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
QualificationsEducation
RequiredHigh School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Banking
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