16 Things You Should Never Say to a Salesperson at a Car Dealership (2024)

Are you in the market for a new vehicle this year? Whether looking for a car, SUV, crossover, or minivan, you can expect to pay tens of thousands of dollars for a brand-new vehicle.

If you finance rather than pay cash, you’ll pay much more for your vehicle over the three-, four-, or five-year car loan agreement because the interest rate will inflate the purchase price.

But what you say at the car dealership can make matters worse. Here are 16 things you should never say to a car salesperson unless you fancy paying more for the vehicle you want.

“I Have No Clue What Kind of Vehicle I Want”

16 Things You Should Never Say to a Salesperson at a Car Dealership (1)

While car salespersons are there to help you, don’t give them too much leeway. It’s best to head to a car dealership with a general idea of what you’re looking for. If you tell the car salesperson you have no clue what vehicle you want, they might try to get you to buy what they want you to buy. You could leave the car dealership with too much car for too much money.

“I’m Near the End of My Current Lease”

16 Things You Should Never Say to a Salesperson at a Car Dealership (2)

Don’t tell a car salesperson if you’re nearing the end of your lease. Unscrupulous car salespersons may assume you’re desperate and use that against you. Your best bet is to start looking for a car well in advance of the end of your lease so you don’t rush into anything.

“My Car’s on the Way to the Scrap Yard”

16 Things You Should Never Say to a Salesperson at a Car Dealership (3)

If your current car is out of commission and you’re left taking public transit or getting rides from family and friends, that’s not something you need to share with a car salesperson. Again, if they know you’re desperate, they may use that to their advantage, which is not to your advantage.

“I’ve Already Secured a Car Loan”

16 Things You Should Never Say to a Salesperson at a Car Dealership (4)

While securing a car loan before heading to a car dealership can save you money, you might pay dearly for trying to save some money. Car dealerships are incentivized to get customers to finance their new car purchases. If you advise up front that you have a loan and won’t need one through the car dealership, the car salesperson won’t be in the mood to cut you any deals. So, don’t mention how you’ll pay for your new car until you’ve worked out all the details.

“I’m Going to Pay In Cash”

16 Things You Should Never Say to a Salesperson at a Car Dealership (5)

Telling a car salesperson you’ll pay in cash for your new car will deal them a blow. Again, they make money if they get you to finance your new car purchase. So, if you announce you’re paying for it upfront in cash, the car salesperson won’t want to budge on the sticker price.

“I Really Want This Car”

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If a car salesperson sees you’re in love with a specific car, they’ll see dollar signs. Forming an emotional connection with something you see on the car dealership lot will hurt your bargaining position, and the salesperson will have you hook, line, and sinker.

Put on your best poker face — even if you feel like a kid in a candy store. Doing so will help you negotiate more effectively.

“I Can Only Afford to Pay XYZ Bi-Weekly or Monthly”

16 Things You Should Never Say to a Salesperson at a Car Dealership (7)

Don’t tell a car salesperson the maximum amount you can afford bi-weekly or monthly. That’s a recipe for disaster. Some car salespersons will ensure your car loan payments reach the maximum amount you specified rather than help you find a more reasonably priced car.

“I Have a Trade-In Vehicle”

16 Things You Should Never Say to a Salesperson at a Car Dealership (8)

Another mistake to avoid is informing the car salesperson that you have a vehicle you wish to trade in. You’ll likely get a lowball offer for your trade-in vehicle, which is why many consumers choose to sell their vehicles privately rather than trade them in.

“I’m Not Sure What My Credit Score Is”

16 Things You Should Never Say to a Salesperson at a Car Dealership (9)

A good credit score is a great thing when seeking a car loan. The better your credit score, the lower your interest rate since you’ll be considered more creditworthy. But if you’re ignorant about your credit score, an unscrupulous car salesperson might use that to the car dealership’s advantage by securing a higher interest rate to the dealer’s benefit and your detriment.

“I Don’t Want to Visit Any Other Car Dealers”

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If you need a new car immediately, you might balk at visiting various car dealerships. But that’d be a mistake. It’s much easier to negotiate when you get quotes from several car dealerships. Otherwise, you might end up spending too much.

“I Want an Extended Warranty”

16 Things You Should Never Say to a Salesperson at a Car Dealership (11)

Be wary of extended warranties — especially if offered by companies with sketchy reputations. You can bet a car salesperson will gladly sell you an extended warranty. But if you buy one — usually at an exorbitant price — do so when the manufacturer’s warranty is about to end.

“I Need to Buy a Car Today”

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Telling a car salesperson you must buy a car that very day is an effective way to fritter away whatever bargaining power you have. The car salesperson will know you’re desperate and will be less likely to go back and forth on price.

“I’ve Never Bought a Car Before”

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You don’t want a car salesperson to know if you’re buying a car for the first time. Yes, some car salespersons will be helpful and get you the car you want at an affordable price. But others will take advantage of your ignorance and help you buy a car at a higher price than necessary.

“I’ll Pay the Full Sticker Price”

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If desperate enough, you might be tempted to pull out all the stops to get what you want. But trying to seal the deal by telling a car salesperson you’re willing to pay the full sticker price is insane. That’s like throwing any leverage you have out the car window.

“I Don’t Need to Test Drive the Car”

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Even if you know what car you want, you must take it for a test drive. Doing otherwise is foolhardy. The car salesperson will assume you’re a sure thing and won’t have much incentive to offer you a better deal.

“I Want All the Bells and Whistles”

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Telling a car salesperson that you want all the bells and whistles is like handing them a bank check and allowing them to enter whatever dollar figure they want. You likely don’t need all the available features — so, why pay a premium for features you won’t use?

Avoid Saying Any of These Things to a Car Salesperson

16 Things You Should Never Say to a Salesperson at a Car Dealership (17)

If you’re in the market for a new car, avoid saying any of the aforementioned 16 things. Watch what you say so you don’t lose any bargaining power you might otherwise have.

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16 Things You Should Never Say to a Salesperson at a Car Dealership (2024)

FAQs

16 Things You Should Never Say to a Salesperson at a Car Dealership? ›

"Under no circ*mstances should you start talking about monthly payments," says John Nielson, Director of Auto Repair and Buying for AAA. "You should just focus on negotiating the purchase price.

What are three things to never tell a car salesperson? ›

Eliminating the following statements when you buy a car can help you negotiate a better deal.
  • 'I love this car! '
  • 'I've got to have a monthly payment of $350. '
  • 'My lease is up next week. '
  • 'I want $10,000 for my trade-in, and I won't take a penny less. '
  • 'I've been looking all over for this color. ...
  • Information is power.
Feb 14, 2021

What should you never reveal to a car dealer? ›

"Under no circ*mstances should you start talking about monthly payments," says John Nielson, Director of Auto Repair and Buying for AAA. "You should just focus on negotiating the purchase price.

How do you beat a car salesman at his own game? ›

If you want to beat car dealerships at their own game, you need to first understand the true market value of what you're buying and trading in. You should also get quotes via phone or email before you physically go into the dealership, and then skip all the extras they'll push you to buy.

What to say to a car salesman to lower price example? ›

When negotiating, it helps to be able to justify what you're asking for, he adds: “Instead of saying, 'I want to pay this,' try something like: 'I've looked at five or six different cars that are similar to yours in the market. The price range goes from $19,500 to $20,700. I'm comfortable making an offer of $19,100. '

How do you knock down a car salesman? ›

How to Talk Down a Car Dealer
  1. Take Your Time.
  2. Arm Yourself With Information.
  3. Learn the Games Dealers Play.
  4. Make a Reasonable Offer and Stick to It.
  5. Practice Saying, "No, Thank You"
  6. How Much Can You Expect to Save?
  7. Frequently Asked Questions (FAQs)
Oct 23, 2021

What is the best day of the week to buy a car? ›

Monday is usually the best day of the week to buy a car. This is when showrooms will be the least busy, which means you'll likely get more time and attention from the sales staff and have more time to go on test-drives. Edmunds suggests Tuesday is a better option than Monday if the car dealership is closed on Sunday.

How much can you talk a dealer down on a new car? ›

However, you can use the guideline of 2 or 3% on less expensive brands, and 5 to 10% on luxury brands as a rule of thumb. Regardless of if you're buying a Kia or a Mercedes, the reality is there isn't too much room to work with when just looking at the mark up. This is where factory incentives come into play.

What to say when a car dealer asks your budget? ›

Counter the monthly payment conversation: Your dealer may ask what you're hoping to pay for your car each month. Instead, tell your salesperson that you'd prefer discussing the car's out-the-door price and fair market value. If need be, you can always discuss refinancing your car loan down the road.

Why do car salesmen talk to managers? ›

The ploy, “Let me go talk to my manager" is called a T O or a turn over. Most dealerships require that a salesperson do a T O before letting the customer leave, in other words, if they cant close the deal then they turn it over and let someone else try.

How do you talk down on a car price? ›

How to Negotiate the Best Price on a Car
  1. Do Your Research. ...
  2. Find Several Options to Choose From. ...
  3. Don't Shop in a Hurry. ...
  4. Use Your Walk-Away Power. ...
  5. Understand the Power of Cash. ...
  6. Don't Say Too Much. ...
  7. Ask the Seller to Sweeten the Deal. ...
  8. Choose Used Over New.
Jul 11, 2023

How much of a discount should I get for paying cash for a car? ›

But when a person pays cash for a car, there is no such incentive for the dealership. It's not going to make money from financing and will be less likely to want to give a discount since it doesn't want to lose money on the deal.

How do you haggle for a good price? ›

How to Haggle for Almost Anything
  1. Talk less, listen more. ...
  2. Show confidence. ...
  3. Know when to walk away. ...
  4. Timing is key. ...
  5. Consider how the deal looks from the other side. ...
  6. Is there a flaw with your purchase? ...
  7. Launch a charm offensive. ...
  8. Don't give up.
May 30, 2023

What are the top 3 things a salesperson should not possess? ›

What are the 7 common mistakes every salesperson should avoid?
  • Being overconfident. ...
  • Talking too much with your customers. ...
  • Explaining detailed information about the company. ...
  • Threatening customers with product information. ...
  • Failing to talk about product or service benefits. ...
  • Talking in more sales language.
May 7, 2023

What a car salesman should not do? ›

Don't make the mistake of talking too much and assuming you know what your customer wants. Salespeople often profile customers based on their appearance. They assume they want a certain type of vehicle or are working with a specific budget.

What are 3 tips you should remember when negotiating for a car? ›

5 tips for negotiating a car price
  • Research the numbers. Usually, when you see the sticker price on the window of a car, that number is the manufacturer suggested retail price (MSRP). ...
  • Get preapproved financing. ...
  • Shop around for car loans. ...
  • Focus on the “out-the-door” price. ...
  • Don't be afraid to walk away.

What is that one thing a salesperson should absolutely never do when selling to you? ›

Offering too much for nothing

This is a direct negative spin-off of talking too much. In trying to win the customer, some salespeople tend to offer too much help for nothing and in this way become an unpaid consultant. Being helpful is, of course, a plus. But there should be limits.

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